AD77 Privacy Policy — Your data is completely secure

1 Introduction & Scope of Policy

Ad77 (https://ad77.online) is a trusted online betting and gaming platform for users in Bangladesh. We believe your personal information belongs to you — and protecting it is our responsibility.

This Privacy Policy applies to the ad77 website, mobile app, and all digital services. By creating an account, logging in, or using any of our services, you are considered to have agreed to this Privacy Policy.

This policy has been developed in accordance with Bangladesh's Information and Communication Technology Act and international data protection standards.

2 What Information We Collect

Ad77 only collects information that is strictly necessary. We never ask for anything beyond what is needed. See the details below.

Information Collected Directly from You

Automatically Collected Information

Certain information is collected automatically while you use ad77.

• Device Information — device type, operating system, browser version.
• IP address and approximate location — used for fraud prevention.
• Session data — login time, session duration, and features used.
• Betting History — placed bets, win/loss records.
• Cookie & tracking data — see Section 6 for details.

3 Use of Information — Why It Is Collected

Ad77 uses the information it collects for the specific purposes listed below, and for no other purpose.

• Account Management: To manage registration, login, and the security of your account.
• Identity Verification (KYC): To comply with anti-money laundering regulations and prevent fraud.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: Your information is used solely to resolve your issues as quickly as possible.
• Promotional Communications: If you give your consent, promotional offers and bonus information will be sent to your mobile or email.
• Responsible Gaming: To detect unusual betting patterns and provide timely support.
• Site Improvement: To analyze user experience and further improve the platform.

4 Data Sharing & Third Parties

Ad77 does not sell your personal information to third parties for commercial purposes. Data may be shared only in the limited circumstances described below.

Service Provider Partners

Only the minimum necessary data is shared with payment gateways (Mobile Pay, Nagad, Rocket), identity verification services, and cloud storage providers. These partners are contractually bound to protect your data.

Legal Obligation

Information may be disclosed in response to lawful requests from Bangladeshi law enforcement agencies, courts, or regulatory bodies. In such cases, we do not share anything beyond what is legally required.

Fraud Prevention

Relevant information may be shared with industry-standard anti-fraud networks to detect money laundering, fraud, or other illegal activities.

5 Data Security Measures

Ad77 uses industry-leading technology to protect your data, with security enforced at every level.

• SSL/TLS Encryption: All data exchanged between your browser and ad77 servers is secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): OTP is used as an additional layer of security when accessing your account.
• Data Centre Security: Protected by server firewalls, intrusion detection systems, and 24/7 monitoring.
• Password Hashing: Passwords are stored using the BCrypt algorithm, never in plain text.
• Regular Security Audits: Third-party security experts regularly audit ad77's systems.
• Access Controls: Only authorized personnel have access to limited data, strictly on a need-to-know basis.

6 Cookie Policy

Cookies are used on the ad77 website and app. These are small text files stored on your device that help improve your browsing experience.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some features of the site to stop working.

7 Your Rights

As an ad77 user, you have the following rights regarding your personal data.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data after account closure, unless retention is required by law.
• Data Portability: You may request a copy of your data in a readily readable format.
• Right to Object: You may object to marketing communications or specific types of data processing.
• Withdrawal of Consent: You may withdraw your consent for data processing at any time.

8 Data Retention Period

Ad77 does not retain any data beyond what is necessary. Retention periods depend on the type of data and applicable legal requirements.

• Active account data — retained for as long as the account remains active.
• Transaction records — for a minimum of 5 years, as required by law.
• KYC documents — retained for up to 5 years after account closure.
• Customer support messages — for up to 3 years.
• Cookie and analytics data — for a maximum of 90 days.

Once the designated retention period ends, data is securely deleted or anonymised so it can no longer be linked to any individual.

9 Minor's Privacy

Ad77 strictly does not serve anyone under 18. We do not knowingly collect personal information from minors.

Age is verified at registration and subsequently confirmed through identity documents during the KYC process. If an underage account is detected, it will be closed immediately and all associated data will be deleted.

10 Contact & Complaints

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us.

• Email: support@ad77.online
• Response Time: Within 7 business days.
• Live Support: 24/7 Bangla support available.

This Privacy Policy may be updated at any time. You will be notified of significant changes in advance via your registered email or mobile number.